Frequently Asked Questions

All artwork for sale on KNA is created by Kerrie Neumann and one-of-a-kind original art. 

Currently, domestic shipping is free.  If you area shipping outside the US please contact me before purchase to talk about shipping rates.  

I take great care in packaging artwork to ensure it arrives safely.  Paintings are typically shipped via USPS with insurance.  If you require special shipping arrangements, please contact me prior to purchase. 

All packages are generally shipped out within 5-7 days.  

Yes!  I do offer local to pick up to anyone in and around the Charlotte North Carolina area.  The details as to pick up location and time will be made after purchase. 

All sales are final.   However, if there is an issue with your purchase, please contact me within 7 days to discuss a resolution.   

Yes, arrangements can be made for you to see my artwork in person if you would like.  Please contact me appointments. 

Yes!  I’d love to discuss a commissioned piece with you.  Contact me and we can explore what you have in mind. 

If you’re interested in commissioning artwork, please contact me to check availability.  Pricing varies based on the size and complexity of the piece.  Once we agree on teh details, a non-refundable deposit will be required to secure your commission.